REFUND POLICY

Last Updated: 13 June 2026

Thank you for shopping with GYLO Fresh.

Due to the nature of grocery and perishable products, all sales made through GYLO Fresh are generally final. We do not accept returns once an order has been delivered.

NO RETURN POLICY

Fresh fruits, vegetables, dairy products, groceries, and other perishable items cannot be returned after delivery.

REFUND ELIGIBILITY

Refunds may only be provided under the following circumstances:

• Duplicate payment due to a technical error.
• Payment deducted but order not confirmed.
• Wrong product delivered.
• Missing item(s) in the order.
• Damaged or spoiled product received.
• Order cancelled by GYLO Fresh after payment has been successfully processed.

REFUND REQUESTS

Customers must report any issue within 24 hours of delivery.

To process a refund request, customers may be required to provide:

• Order number
• Photographs of the product (if applicable)
• Payment transaction details
• Description of the issue

REFUND APPROVAL

All refund requests are subject to verification by GYLO Fresh. We reserve the right to reject refund requests that do not meet the conditions stated in this policy.

REFUND PROCESSING

Approved refunds will be credited to the original payment method within 5-7 business days.

For Cash on Delivery (COD) orders, refunds may be processed through bank transfer, UPI, or any other method approved by GYLO Fresh.

CONTACT US

If you have any questions regarding this Refund Policy, please contact us:

GYLO Fresh

Email: gyloofficial1@gmail.com

Phone: +91 7485818137

Address:
Pyarepur, Baikunthpur,
Gopalganj, Bihar - 841420,
India